Having trouble finding your lab code or bill number Conveniently pay your Quest Diagnostics invoice or update your insurance information using our secure online form. – helping to achieve our ultimate goal of showing that we’re there when you need us™.įor more information about our Customer Support, visit our website. To proceed, please enter the lab code and bill number found on your Quest Diagnostics bill. Please do not include any specific patient name or test order information in this form. Lean more about the recent changes to our IVR customer service phone system.īy making these ongoing enhancements, our Customer Support team is able toįield more than 50,000 calls per month with a 30-second average speed of answer Client services: 1.866.MY.QUEST (1.866.697.8378) We’re here to answer your questions including clinical drug monitoring, urine drug testing, toxicology, and results interpretation. Quick, clear paths to the answers you seek, we have recently updated the IVR Quest has developed countless innovative diagnostic information Quest Diagnostics Fullerton Appointment Phone Number. Customer service when you need itįor times when our customers prefer to speak with a representative, weĭesigned an Interactive Voice Response (IVR) system that providesĮasy-to-understand options for all inbound callers to our customer support line What can you expect at a drug test collection? This helpful resource will help. Online rather than over the phone, we’re better positioned to meet their unique For further assistance, Please Contact Customer Service at the Phone Number / FAX information indicated for your Lab Code. ByĬreating self-service options for customers who prefer to interact with us Obtaining statuses for drug tests, locating a nearby collection site, ordering We recently launched a new Customer Support webpage thatįeatures resources for some of our most common customer requests – like Quest Diagnostics Ireland support and general information. This location is not a lab, it is a Collection Hub which prepares samples to be tested in our US lab. By being trained on several different areas in drug testing, our team is more knowledgeable and better positioned to address a broad array of questions. Unit 20, Northwood House, Santry, Dublin 9. Our service experts do not work from scripts, but instead take the time to understand the specific need and how to best address it. CT), five days a week (Monday through Friday), and is staffed with more than 25 representatives at any given moment to ensure a rapid response time for customer inquiries. contact Quest Diagnostic General Customer Support. Our Customer Support Center is available twelve hours a day (7 a.m. A The phone number for Quest Diagnostics is: (813) 618-7444. Important! If you have made an appointment to come in for testing, please visit the Appointment Scheduler page and cancel your appointment.Improving the customer experience is the top priority of our customer support team. Enter your zip code into our search tool to find a Quest Diagnostics location near you from where you can get your in-person testing administered. Visit the Customer Support page to find information on how to contact customer support. 9151 NE 81st Ter Ste 120 Kansas City, MO 64158-1176. Please say billing at the automated prompt. To cancel your purchase with a Quest Customer Support representative please contact our Billing Office at 1.866.MYQUEST (1.866.697.8378). Refunds will be processed within 14 business days of purchase expiration. In that event, you will be automatically refunded your purchase price minus the non-refundable cancellation fee of $45, and applicable taxes, in accordance with state law. ![]() ![]()
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